Family Services Specialist

We are in the Business of Children!

We’re looking to add a hardworking Family Services Specialist to our team. This position is responsible for providing family support services that include School Readiness (SR) and Voluntary Pre-kindergarten (VPK), Child Care Referral & Resources (CCR&R).

Minimum Qualifications

• Bachelor’s or Associate degree and 2 years’ experience in social/human services program administration required; or
• High School diploma or equivalent and 4 years relevant work experience in social/human services program required;
• Complete Child Care Resource and Referral Specialist evaluation (certification) within 90 days of hire;
• Knowledge of School Readiness and VPK eligibility/processes highly preferred.
• Demonstrative understanding of childcare programs, early childhood education, social service issues, community action programs, and serving low-income communities required based on experience

What You Will Do (Summary):

• Maintain working knowledge of and adhere to all applicable rules, regulations, and ELC policies and procedures 
• Provide comprehensive CCR&R services to customers  
• Determine customer eligibility for the SR and VPK programs  
• Complete specialized SR and VPK processes, as assigned  
• Participate as directed in all ELC quality improvement efforts to achieve optimum organizational performance
• Participate in structured peer review activities to evaluate work quality, ensure consistency, and support continuous improvement across the team 
• Participate in a minimum of two ELC Outreach activities and/or events within the fiscal year 
• Actively seek opportunities to promote the ELC to the community-at-large throughout the seven-county service region and track outcomes and return on investment
• Responsible for ensuring appropriate use of all resources by immediately reporting suspected fraud (internal and/or external) via ELC-established Fraud Reporting Procedure
• Participate as directed in all ELC quality improvement efforts to achieve optimum organizational performance

About Us:

El Coalición de aprendizaje temprano de la región de Big Bend, Inc. (EL C) is a local non-profit organization with an annual budget of $36 million. The ELC’s mission is to provide leadership and advocacy that builds a community where all children are prepared for success in school.  ELC’s core values: positive attitude, accountability, respect, and teamwork

Position: Full-time, Non-exempt Position of Special Trust.

Starting Salary: $40,000

Benefits: This is a full-time position that includes the following benefits: health insurance, dental, vision, flexible paid time off and holidays, life insurance, short-term and long-term, retirement savings plan (401K) loan forgiveness, eligible employer, etc.

Important: Qualified candidates must submit a resume and cover letter to elcemployment@elcbigbend.org

ELC is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.

Applicants may undergo a skills assessment